Your Pro Assist assistant is one trained person assigned to your business. They answer your calls, then put the quiet time between calls toward the follow-ups and admin work that keep your business moving, at a predictable monthly rate instead of a per-hire salary.
Your assistant logs into your VoIP phone system or softphone and answers on your existing number, using your greeting and your call-handling rules.
Accurate messages sent to you by text or email, plus follow-up calls to leads and customers when the phone is quiet.
Urgent calls get flagged and passed to the right person on your team during your coverage hours, based on rules you set.
Sales calls and spam are screened out, and the right calls go to the right person or department.
Confirm appointments, return calls, update CRM records, and respond to basic inquiries, depending on your plan and agreed responsibilities.
A simple weekly summary of your call activity, so you can see what came in and how it was handled.
A typical answering service shares operators across many businesses. Your Pro Assist assistant works for your business, and our team trains and supports them so they can represent you well.
